The staff is usually helpful and generally more knowledgeable than just relying on what the computer tells them. The only thing I don't like is that they have to push the sale stuff at the counter. I have enough shop towels, I don't need more hand cleaner, and I don't want the "race fuel" additive. That's not this particular store though. They're required to push that stuff.
Amazing store, they always have what I need, great customer service.
Worse experience I've had anywhere. I payed for merchandise and they state they can't give it to me because they lost it. They have told me 3 times to go back to the store to deal with Manager Will. Specifically Bree. They are very unprofessional and don't care that I've wasted over a hour and a half trying to receive a part. Whoever the manager Will is. Please, please train your staff or have them treat their customers right.
I like how the employees seem knowledgeable and are willing to actually crack open a book to find you a part. Other unnamed chain stores can't seem to figure out anything not in their computer. Fair prices on most things too.
I visited this AutoZone location during a sleet/snow storm for a new battery and wipers. The manager was friendly and helpful. I had issues installing a wiper and he helped me out despite the pouring slushy snow and frigid temperatures. This kind of commitment to the customer and willingness to go above and beyond is not something you find at many parts stores.
Autozone is a US Car Repair based in Essex, Vermont. Autozone is located at 68 Pearl St, Essex Junction, VT 05452, USA.
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